
| About Us This web site is owned and operated by Pollyanna Pickering Prints who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Pollyanna Pickering Prints Fairfield Enterprise Centre Lincoln Way Louth Lincolnshire LN11 0LS United Kingdom Phone: 01507 605511 Email: websales [at] pollyannapickeringprints [dot] co [dot] uk |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any prints that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept Paypal, Visa and MasterCard. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake for you. When you receive an email confirmation of your order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case a mistake has been made in pricing i.e. we have inadvertently mis-priced goods, or we are no longer able to supply a particular print for any reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable to you. |
| Shipping And Handling Our delivery charges are as follows: UNITED KINGDOM: All parcels sent within the United Kingdom will be sent by a "Signed For" service. Our prices are based upon the value of the order. For orders: £6.50 in the UK only |
| Delivery Schedule After we have received cleared funds, your goods will be despatched within 5 WORKING DAYS unless otherwise notified. Please be aware of the delays that may be due to the Bank clearing system if you are paying through PayPal using e-cheques (aprox. 9 days). If you would like to send a gift to a different address, select the option at the checkout. For security reasons we reserve the right to withhold this option, but we will contact you prior to dispatch in this instance. |
| Back Orders All the prints we offer for sale are in stock. |
| Tax Charges Currently there is no VAT included in your order. The price marked is the price you pay. |
| Credit Card Security When the order is placed at our website,you will be re-directed to PayPal who will take your payment. We do not hold any credit or debit card infomation. |
| Guarantee All of our prints come with a 30 day no quibble return policy. All of the Pollyanna Pickering prints we have available for sale date from 1977 to 1983 and the condition of each print varies because of their age and having been in storage. The condition of the prints is not guaranteed, however, we feel that they are in an amazingly remarkable condition given that they have been stored, unprotected in a loft, for nearly 30 years! If you are concerned about condition, please email us first to receive a condition report of any print which you are interested in. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01507 605511 (International +44 01507 605511) or write to us at Fairfield Enterprise Centre Lincoln Way Louth Lincolnshire LN11 0LS United Kingdom |
| Privacy Policy Pollyanna Pickering Prints do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy No refund will be given for your cost of postage to return the item to us unless the goods are faulty. It is your responsibility to ensure safe delivery to us by a 'Signed For', recorded or other trackable online method within 14 days of delivery to you. We aim to comply with 'The Consumer Protection (Distance Selling) Regulations 2000' Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms We accept payment by PayPal only - however we are happy to take personal cheques in certain circumstances - please contact us for details. |